Privacy Policy

LOBO Studio takes privacy and security concerns seriously and it is important to us to ensure your personal data is protected when using our services. Our privacy policy sets out how and why we collect, store, process and share your personal data.

Our privacy policy informs you about your rights in relation to the personal data you share with us. At any time you may request for us to dispose of your personal information.

LOBO Studio’s collection of personal data

Fulfillment of your order
When you place an order with LOBO, we process information about your name, address, e-mail address, phone number and payment details. The purpose of our processing is to fulfill your order.

Customer service
If you contact our customer service team, we will process the personal data you provide us with. Furthermore, we process all your order information, so we can help you in the best possible way, whether you have questions about the status of your order, or if you need to return an item. Our customer service team also has access to all previous correspondence in order to provide you with an optimal service.

Newsletter
When you sign up to our newsletter, we process information about your name and e-mail address. The purpose of our processing is to provide you with our newsletter and LOBO updates.

Our website
LOBO constantly strives to give you the very best user and shopping experience on our website. We do that in different ways, but an important part of it is being able to track your browsing on our site. We do that by using cookies.

Disclosure to third parties
We share your personal data with a limited number of third parties who assist in the processing of your order. These include payment solution suppliers and shipping partners.

Policy changes

LOBO’s privacy policy will be updated continuously, so please keep updated with the latest version of our privacy policy when using our services.

Updated 28 April 2021.